Cancellation Policy

We understand that circumstances can change, and we aim to provide flexibility while ensuring fairness to all participants and workshop facilitators.

Please email Wild Game Wine (mary@wildgamewine.com.au) as soon as possible, for any changes to your Workshop Booking. 

Please review our Workshop Cancellation/Refund Policy outlined below. 

 

Full Refund: 

A minimum of 7-days’ notice is required for any cancellation. Funds will only be refunded in this circumstance.   

You are eligible for a full refund if you cancel your booking up to one week (7 days) BEFORE the workshop date. 

In the event that Wild Game Wine cancels a Workshop, a full refund of the purchase price will be provided.  

 

Transfer/Credit: 

Cancellations made between 7 days and 2 days before the workshop date are NOT eligible for a refund. 

A ‘once-off’ store credit will be offered if you are unable to attend (eg you are unwell), provided a minimum of 48 hours’ notice has been given prior to the scheduled workshop. 

You may, however, arrange for another person to attend in your place.  Please email their details to Wild Game Wine (mary@wildgamewine.com.au) if you have transferred your booking. 

 

No Refund/Credit: 

No refund/credit will be issued if a cancellation is provided less than 48 hours’ notice of a scheduled workshop.   

You may, however, arrange for another person to attend in your place.  Please email their details to Wild Game Wine (mary@wildgamewine.com.au) if you have transferred your booking. We apologise for any inconvenience this may cause. 

 

Refund/Credit Processing: 

Refunds will be processed to the original payment method within 7 business days after the cancellation request is approved. 

Credits will be held in your name immediately upon cancellation approval and can be used for products or future Wine & Art Workshops offered by Wild Game Wine. 

Wild Game Wine takes no liability for any out-of-pocket expenses incurred by the customer.